At Keev International, we take great pride in the quality and freshness of our millet-based snacks. Due to the perishable nature of our products and strict food safety regulations, we maintain a strict No Return policy.

1. Final Sale
   ​All purchases made through our website or authorized distributors are considered final sale. We do not accept returns or exchanges if you change your mind, do not like the flavor, or ordered the wrong item by mistake.
2. Why We Don't Accept Returns
   ​To ensure the highest level of food safety for all our customers, we cannot restock or resell any food items once they have left our controlled facility. This ensures that every bag of Keev International snacks you receive is 100% fresh and safe.
3. Exceptions
   ​We want you to have a perfect experience. While we do not accept standard returns, we will offer a replacement or a refund in the following specific cases:
   ​Damaged in Transit: If the product packaging is torn or compromised upon arrival.
   ​Incorrect Order: If you received a different product or flavor than what was listed on your order confirmation.
   ​Quality Issues: If there is a verifiable defect with the product's quality.
4. How to Report a Problem
   ​If your order meets one of the exception criteria above, please follow these steps:
   ​Time Limit: Contact us within 24 to 48 hours of receiving your package.
   ​Evidence: Email us at customercare@mykeev.com with your order number and clear photographs of the damaged packaging or the incorrect item.
   ​Resolution: Once we verify the issue, we will either ship a replacement at no extra cost to you or issue a refund to your original payment method.
5. Cancellations
   Once order is placed, can not be cancelled.
6. Contact Information
   ​If you have any questions regarding your order or this policy, please reach out to our team:
   ​Keev International
   Customer Support: +91 97259 02212
   Email: inquiry@mykeev.com
   Business Hours: 9 AM - 6 PM